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User guide for dog licensing e-services

Download the Pet Animal Licensing System (PALS) user guide for step-by-step instructions on dog licensing e-serivces.

Applying for a new dog licence online

You may apply for a new dog licence online. Do take note of these dog licensing conditions before submitting your application.

Paying for a new dog licence

Online

You can pay for your licence online.

GIRO

If you already have a GIRO account linked to us, the licence fee will be automatically deducted via GIRO.

Cash and cheque payments are not accepted.

Renewal of dog licence

Dog licences must be renewed before expiry.

Online

You can renew your dog's licence online.

GIRO

Enjoy a 10% rebate on licence renewal fees if you pay by GIRO. It is a convenient way to ensure that the fees are paid on time.

With effect from 1 March 2018, a 10% rebate will be extended to those paying for any pet licences via GIRO, online, through the AXS mobile application, or at AXS stations.

You can download the GIRO application form here, and mail it to the address stated on the form. For more information on GIRO payment, refer to our website.

Upon successful GIRO subscription, the renewal fee for your dog licence will be automatically deducted via GIRO a month before the licence expiry date.

Please submit your GIRO application at least three months before your dog’s licence expires. If you do not receive a notification from us regarding your GIRO application approval at least one month before the licence expires, please make payment via PALS, through the AXS mobile application, or at AXS stations.

AXS

You can renew your licence at any AXS station or through the AXS mobile application. Just enter your licence application number, or bring along your payment notice (downloadable online from qqqq) and scan the barcode at any AXS station to make payment.

With effect from 18 January 2016, payment of dog licences will not be accepted at Singapore Post Offices.

Changing your dog's sterilisation status

Update your dog's sterilisation status and upload its sterilisation certificate online to qualify for the reduced licence fee of S$15, $25, and $35 for a one, two and three-year licence respectively. This reduced fee is applicable only to licence renewal of sterilised dogs..

Changing the address where your dog is being kept

The dog must be kept at the address registered on its licence. If it is kept at another place, you must inform us within 28 days of the change in address. You may be fined if you fail to do so.

You can update your dog's registered address online.

Change of dog ownership

If you are giving your dog away, you are required to change the ownership of your dog online, providing us with the new owner's name, mobile number, and e-mail address.

The new owner will then be notified to accept or reject the change in ownership. Once the transaction is complete, a notification will be sent to you via email or SMS.

Cancelling your dog’s licence

If you are no longer keeping your dog, you must cancel your dog's licence and submit the following documents.

Reason for cancellation   Supporting document 
 Dog is missing  Police report
 Dog has passed away  Death certificate
 Dog has been exported  Export certificate