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Contact Us

Location
Address
NParks Headquarters

 National Parks Board HQ
1 Cluny Road
Singapore Botanic Gardens
Singapore 259569

(Location is adjacent to Nassim Road)

For other services, you can find us at the following locations:

 

Services
Contact Information

Feedback on dog licensing and animal-related matters

www.avs.gov.sg/feedback

Animal Response Centre: 1800-476 1600

Feedback on parks, greenery and animals-related matters www.nparks.gov.sg/feedback

For payment or submission of development plans

Operating Hours

  • Monday to Friday (excluding public holidays), 9.00 am - 5.00 pm

Address

Visitor Services Counter at Visitor Centre (Nassim Gate)
Singapore Botanic Gardens
1 Cluny Road
Singapore 259569

Click here for the map of Singapore Botanic Gardens.

Getting here

By Bus:
From Holland Road - Services: 7, 75, 77, 105, 106, 123, 174
From Bukit Timah Road - Services: 66, 67, 151, 153, 154, 171

By Train:
Botanic Gardens MRT Station (CC19/D9)
(the counter is a 15 – 20 minutes brisk walk away)

By Taxi: 
A taxi Drop-off and Pick-up is available at the Visitor Centre (Nassim Gate).

Self-service Stations (for printing watermark certificates / licences / permits)

  • HortPark (Visitor Services Centre)
    8.30 am - 5.00 pm (Mondays – Fridays)

  • Animal & Plant Health Centre
    8.30 am – 12.30 pm & 1.30 pm - 5.00 pm
    (Mondays – Fridays)


The transactions counter at JEM level 6 is closed with effect from 1 January 2020.

Address

  • 33 Hyderabad Road
    Singapore 119578 (map)

  • 6 Perahu Road
    Singapore 718827 (map)

Submission of supporting documents for application of Veterinary Certificate (Health Certificate Template)

Deposit the documents at the drop off box located at Level 1 from Mondays to Fridays, 8.30 am - 5.00 pm

Address

JEM Office Tower
Level 1 (next to security counter)
52 Jurong Gateway Road
Singapore 608550

Queries related to the protection of personal data or any other feedback www.nparks.gov.sg/feedback
Suggestions on regulatory matters (Pro Enterprise Panel) www.mti.gov.sg/proenterprisepanel
Suggestions and views on national and social issues

 www.reach.gov.sg

 
Last updated on 10 June 2020

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