Contact us

Suggested e-services

Reserve a BBQ pit Apply for a filming permit Apply for an organised group activity permit Apply for a camping permit Apply for a cat or dog licence Report lost pet

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Feedback and enquiries

Feedback and enquiries from companies and businesses

Feedback: Parks, greenery and plant matters

For prompt assistance on greenery issues in:
• HDB estates: Contact your respective Town Council
• Private condominiums: Contact the respective MCST
• Your neighbour’s private property: Approach your neighbour and work towards resolving it amicably

Feedback: Animal and bird-related matters
Use our live chat service (click the Ask NParks at bottom right) for real-time responses to questions related to imports, exports and permits of pets.

For urgent animal-related matters, call the NParks Animal Response Centre instead.

Media queries

Report scams or impersonations of NParks staff
(24 hours, Mondays to Sundays)

Suggestions on regulatory matters (Pro Enterprise Panel)

Suggestions and views on national and social issues

Submission of supporting documents

If you are applying for a veterinary certificate using the health certificate template, you may deposit your documents at the drop-off box at the following times:

Raffles Building Level 1 (next to glass door)
Singapore Botanic Gardens
1 Cluny Road
Singapore 259569

Mondays to Fridays 8.30am to 5pm

National Parks Board Headquarters

1 Cluny Road
Singapore Botanic Gardens
Singapore 259569
(Location is adjacent to Nassim Road)

Telephone: +65 6471 7808
Fax: +65 6472 3033

Download the NEAR mobile app to find a route via our park connectors or trails.