Location

Address

 National Parks Board HQ
1 Cluny Road
Singapore Botanic Gardens
Singapore 259569

(Location is adjacent to Nassim Road)

Services

Contact Information

Feedback on dog licensing and animal-related matters

www.avs.gov.sg/feedback

Animal Response Centre: 1800-476 1600

For payment or submission of development plans

Operating Hours

• Monday to Friday (excluding public holidays), 9.00 am - 5.00 pm

Address

Visitor Services Counter at Visitor Centre (Nassim Gate)
Singapore Botanic Gardens
1 Cluny Road
Singapore 259569

Click here for the map of Singapore Botanic Gardens.

Getting here

By Bus:
From Holland Road - Services: 7, 75, 77, 105, 106, 123, 174
From Bukit Timah Road - Services: 66, 67, 151, 153, 154, 171

By Train:
Botanic Gardens MRT Station (CC19/D9)
(the counter is a 15 – 20 minutes brisk walk away)

By Taxi: 
A taxi Drop-off and Pick-up is available at the Visitor Centre (Nassim Gate).

Self-service Stations (for printing watermark certificates / licences / permits)

• Animal & Plant Health Centre
  8.30 am – 12.30 pm & 1.30 pm - 5.00 pm
  (Mondays – Fridays)

The transactions counter at JEM level 6 is closed with effect from 1 January 2020.

Address

• 6 Perahu Road
  Singapore 718827 (map)

Submission of supporting documents for application of Veterinary Certificate (Health Certificate Template)

Deposit the documents at the drop off box located at Level 1 from Mondays to Fridays, 8.30 am - 5.00 pm

Address

JEM Office Tower
Level 1 (next to security counter)
52 Jurong Gateway Road
Singapore 608550

 www.reach.gov.sg