Changi Animal & Plant Quarantine Station (CAPQ)

All animals and birds entering or leaving Singapore via Changi International Airport must undergo inspection at the Changi Animal & Plant Quarantine Station, or CAPQ. CAPQ is located within Changi Airfreight Centre, and is accessible via public bus services and taxi. Information on the procedure for clearing your pets upon their arrival in Singapore is available here. 

Obtain a Customs In-Payment (GST) permit. Please refer to Singapore Customs website on Importing Personal Pets for more details.

Make an appointment for inspection of your pet by submitting a request via our Intelligent Food Approval & Safety Tracking System (iFAST). Submit your request at least five days before your pet’s arrival.

Bringing your pet for inspection without making a prior appointment will subject you to an S$80 fee. Here are some frequently asked questions about our online inspection appointment booking system.

CAPQ contact details

Changi Animal & Plant Quarantine Station

Gate C7, Airport Cargo Road
Changi Airfreight Centre
Singapore 918104
Tel: (65) 65457523

Email: animal_feedback@nparks.gov.sg

 

Operating Hours

Monday, Wednesday, Friday: 0800H-2230H Tuesday, Thursday: 0900H – 2100H Saturday: 1000H - 2230H Sunday and Public Holiday: Closed   Pet transfer hours (from CAPQ to AQC): Mondays – Saturdays: 10.30 am – 11 am

 

How to get there
Transportation	Route
BUS	9, 19 and 89 ( alight at the 3rd bus stop after the Police Pass Office along Airline Road
MRT	Bedok Station (transfer to Bus 9) OR  Tampines Station (transfer to Bus 19 at Bus Interchange)

View directions to CAPQ.

The above travel information is meant for commuters without pets. Pets are not allowed on buses and trains.

For more detailed information, please click here.