Changi Animal & Plant Quarantine Station
Changi Animal & Plant Quarantine Station (CAPQ)
All animals and birds entering or leaving Singapore via Changi International Airport must undergo inspection at the Changi Animal & Plant Quarantine Station, or CAPQ. CAPQ is located within Changi Airfreight Centre, and is accessible via public bus services and taxi. Information on the procedure for clearing your pets upon their arrival in Singapore is available here.
Obtain a Customs In-Payment (GST) permit. Please refer to Singapore Customs website on Importing Personal Pets for more details.
Make an appointment for inspection of your pet by submitting a request via our Intelligent Food Approval & Safety Tracking System (iFAST). Submit your request at least five days before your pet’s arrival.
Bringing your pet for inspection without making a prior appointment will subject you to an S$80 fee. Here are some frequently asked questions about our online inspection appointment booking system.
CAPQ contact details
Changi Animal & Plant Quarantine Station
Gate C7, Airport Cargo Road
Changi Airfreight Centre
Singapore 918104
Tel: (65) 65457523
Email: animal_feedback@nparks.gov.sg
Operating Hours |
Monday, Wednesday, Friday: 0800H-2230H Tuesday, Thursday: 0900H – 2100H Saturday: 1000H - 2230H Sunday and Public Holiday: Closed
Pet transfer hours (from CAPQ to AQC): Mondays – Saturdays: 10.30 am – 11 am
Please be informed with effect on 1 November 2024, the operating hours of Changi Animal & Plant Quarantine Station will be revised as below:
Monday, Wednesday, Thursday, Friday: 0900H-2100H *closed on lunch time 1300-1400H |
How to get there | |
Transportation | Route |
BUS | 9, 19 and 89 ( alight at the 3rd bus stop after the Police Pass Office along Airline Road |
MRT |
Bedok Station (transfer to Bus 9) OR Tampines Station (transfer to Bus 19 at Bus Interchange) |
The above travel information is meant for commuters without pets. Pets are not allowed on buses and trains.
For more detailed information, please click here.