Changi Animal & Plant Quarantine Station (CAPQ)

All animals and birds entering or leaving Singapore via Changi International Airport must undergo inspection at the Changi Animal & Plant Quarantine Station, or CAPQ. CAPQ is located within Changi Airfreight Centre, and is accessible via public bus services and taxi. Information on the procedure for clearing your pets upon their arrival in Singapore is available here. 

Make an appointment for inspection of your pet by submitting a request via our Intelligent Food Approval & Safety Tracking System (iFAST). Submit your request at least five days before your pet’s arrival.

Bringing your pet for inspection without making a prior appointment will subject you to an S$80 fee. Here are some frequently asked questions about our online inspection appointment booking system.

CAPQ contact details

Changi Animal & Plant Quarantine Station

Gate C7, Airport Cargo Road
Changi Airfreight Centre
Singapore 918104
Tel: (65) 65457523

Email: animal_feedback@nparks.gov.sg

 

Operating Hours
Mondays - Saturdays	8 am - 1 pm  2 pm - 10:30 pm
Sundays and Public Holidays	Closed
	Please be informed with effect on 25 April 2022, the operating hours of Changi Animal & Plant Quarantine office will be revised as below:   Monday, Wednesday, Friday 0800H-2230H (no change) Tuesday, Thursday 0900H – 2100H (adjusted) Saturday 1000H - 2230H (adjusted) Sunday and Public Holiday Closed

 

How to get there
Transportation	Route
BUS	9, 19 and 89 ( alight at the 3rd bus stop after the Police Pass Office along Airline Road
MRT	Bedok Station (transfer to Bus 9) OR  Tampines Station (transfer to Bus 19 at Bus Interchange)

View directions to CAPQ.

The above travel information is meant for commuters without pets. Pets are not allowed on buses and trains.

For more detailed information, please click here.