Notice: From 1 April 2026, the operating hours at CAPQ will be adjusted. A new requirement for pet owners to appoint an AVS-recognised pet agent to handle the import clearance procedures at CAPQ will also be implemented. For more details, please check this link.

Changi Animal & Plant Quarantine Station (CAPQ)

All animals and birds entering or leaving Singapore via Changi International Airport must undergo inspection at the Changi Animal & Plant Quarantine Station, or CAPQ. CAPQ is located within Changi Airfreight Centre, and is accessible via public bus services and taxi. Information on the procedure for clearing your pets upon their arrival in Singapore is available here. 

Obtain a Customs In-Payment (GST) permit. Please refer to Singapore Customs website on Importing Personal Pets for more details.

Make an appointment for your pet’s inspection by submitting a request via our eservices - National Parks Board (NParks). Your request must be submitted at least five days before your pet’s arrival. 

Bringing your pet for inspection without making a prior appointment will subject you to an S$80 fee. Here are some frequently asked questions about our online inspection appointment booking system.

CAPQ contact details

Changi Animal & Plant Quarantine Station

Changi Animal & Plant Quarantine

113A Airport Cargo Road

Changi Airfreight Centre

Singapore 819985

Tel: (65) 1800 476 1600

 

Operating Hours

Mon, Wed, Thurs & Fri: 9am - 9pm Tues: 9am – 6.30pm Sat: 10am – 9pm Closed on Sundays and Public holidays   Pet transfer hours (from CAPQ to AQC): Mondays – Fridays: 10am to 10:30am

 

How to get there
Transportation	Route
BUS	9, 19 and 89 ( alight at the 3rd bus stop after the Police Pass Office along Airline Road
MRT	Bedok Station (transfer to Bus 9) OR  Tampines Station (transfer to Bus 19 at Bus Interchange)

View directions to CAPQ.

The above travel information is meant for commuters without pets. Pets are not allowed on buses and trains.

For more detailed information, please click here.